Pharmacy & Lab Courier Services

Documented, capacity-controlled courier support for eligible pharmacy and laboratory routes within RTM’s Delray Beach planning territory. Route fit, material scope, timing, packaging, and current capacity are confirmed directly before service is accepted.

Online privacy boundary: Do not include patient names, prescriptions, diagnoses, dates of birth, medical record numbers, or other PHI in an online request. RTM will discuss protected operational details only after confirming the appropriate service relationship and documentation.

Check B2B Route Availability Call (561) 571-1655
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HIPAA / BAA Where Applicable
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OSHA BBP Certified
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DOT HazMat Trained
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Temperature-Controlled
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Chain of Custody

Built for Independent Pharmacies & Clinical Labs

Red Tail is not a gig-app courier. We are a dedicated B2B service partner β€” contracted, compliant, and accountable on every run.

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Independent Pharmacies

Dedicated route retainers for eligible pharmacy and facility stops. Documentation, chain-of-custody, and privacy controls are confirmed under the client’s service requirements. A BAA is used where applicable.

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Clinical & Reference Labs

Eligible specimen pickup and transport under client-defined packaging, container, PPE, documentation, and exception requirements. Service is accepted only when the route and material scope fit RTM’s documented capacity.

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Specialty Pharmacies

Temperature-sensitive routes are reviewed for client requirements, packaging, equipment fit, power runtime, documentation, and independent logging needs before acceptance. RTM does not treat a cooler app as an audit-grade logger unless the client confirms that it meets the engagement requirement.

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Medical Offices & Clinics

Document transport, inter-office medical record delivery, and supply runs for physician practices and outpatient clinics throughout the service area.

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ALFs & Assisted Living

Reliable prescription delivery to assisted living facilities and retirement communities β€” on schedule, every time, with proper documentation.

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STAT & Urgent Runs

STAT or same-day service is limited to eligible local routes that fit confirmed material scope, documentation, route position, current capacity, and premium-pricing acceptance. RTM does not promise open-ended emergency coverage or a fixed response time.

Contract-Based Pricing β€” Quoted Per Client

No per-mile pricing on standard routes. Every engagement is scoped to your route volume, stop density, and schedule β€” then quoted in writing. Contact Jimmy directly for a custom proposal.

High Volume

Dedicated Route Retainer

Custom Monthly Rate
quoted by route & volume
  • Dedicated daily route β€” your stops only
  • Owner-operated route review and communication
  • BAA used where applicable
  • Chain of custody documentation
  • Temperature-controlled transport
  • Monthly invoicing available
Check B2B Route Availability
Urgent / Same-Day

STAT Premium Dispatch

STAT Premium Rate
quoted per run β€” contact for availability
  • Eligible same-day or STAT review only
  • Route fit, material scope, and capacity confirmed directly
  • STAT Premium pricing accepted before dispatch
  • Client-specific documentation requirements apply
  • Limited local contingency coverage only
  • No fixed response-time promise
Check B2B Route Availability

New Client Offer β€” Proof of Reliability Trial

All new pharmacy and lab clients are offered a discounted two-week Proof of Reliability Trial. Experience the service firsthand before committing to a long-term contract. If we don't earn your trust in two weeks, you owe us nothing more. Start a privacy-safe route review β†’

Every Run is a Compliant Run

RTM maintains active HIPAA Privacy & Security, OSHA Bloodborne Pathogens, and DOT HazMat Non-Radioactive Driver Training. Client-specific requirements, documentation, and a Business Associate Agreement where applicable are confirmed before eligible service begins.

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HIPAA Privacy & Security
Business Associate Agreement (BAA) executed with every PHI-handling client
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OSHA Bloodborne Pathogens β€” 29 CFR 1910.1030
Active certification Β· OSHA Exposure Control Plan on file
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DOT HazMat Non-Radioactive Driver Training β€” 49 CFR 172.704
Non-radioactive driver training; specialized material types require a client SOP, appropriate packaging, capacity review, and acceptance before service
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Temperature-Controlled Transport
Qualified temperature-control equipment is used only when the client’s route, packaging, logging, and documentation requirements are confirmed
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Florida-Compliant Service Agreement
Independent Contractor Service Agreement executed with every client
Red Tail Medical Courier β€” temperature-controlled prescription transport

Ready to Partner with Red Tail?

Begin with a privacy-safe B2B route review. RTM confirms route fit, service area, capacity, and appropriate scope before operational details are exchanged.